Your best employee.
Every morning your team loses hours on tasks that don't need a human: assigning rooms, updating reservations, handling guest requests.
Deskk does all of it inside your existing PMS, exactly like your best front desk employee would.
While everyone was asleep
- 02:34WhatsApp from Martinelli C.: 3 nights, late arrival, small dog. Reservation entered in the PMS.
- 02:51Booking.com confirmation received. Guest profile created, room pre-assigned.
- 03:18Direct email inquiry answered in Italian. Availability confirmed, rate sent.
- 04:02Special request flagged: hypoallergenic room needed. Assignment updated automatically.
- 06:45All rooms assigned for today. Housekeeping traces ready. Front desk opens to zero pending tasks.
The problem
€740 million lost every year.
Just on room assignment.
Hospitality has one of the highest staff turnover rates of any industry. The reason is simple: people spend their shifts on monotonous, repetitive tasks that no one should be doing manually in 2025.
By 2035, Europe will face 6.4 million unfilled hospitality positions. Yet 94% of hotels have adopted no AI solution at all. The problem is massive. The window is now.
How it works
It works like an employee, not a plugin.
Every other AI tool for hotels requires an API connection to your PMS. That means months of IT work, corporate sign-off, and a price tag that rules out most independent properties.
Deskk uses computer use technology: the agent logs in exactly like a member of your staff, reads the screen, interprets requests, and executes tasks. Opera, Mews, Protel, Ericsoft: if your team can use it, so can Deskk.
No API. No IT department. No waiting. You give it a login. It works tonight.
Some numbers.
lost to room assignment alone / year
open positions in hospitality by 2035
of hotels have adopted no AI solution
What the agent handles.
Reservations& OTA inbox
Reservations & OTA inbox
Reads booking requests from email, WhatsApp, and OTA channels and enters them directly into your PMS. Every time. In seconds.
Guestcommunication
Guest communication
Responds to guests in their language, manages special requests, and logs every interaction. Your front desk wakes up to a clean inbox.
Roomassignment
Room assignment
Runs your room logic before the shift starts, preferences honored, traces sent to housekeeping. The morning briefing writes itself.
Who it's for
For the GM who wants their team back.
3+ star hotels with a PMS, where the general manager is ready to free their staff from repetitive work so they can do what actually matters: delivering an exceptional guest experience.
We are the first to bring fully autonomous AI agents to European hospitality. Early mover. Real product. Live pilots starting now.
Every day without Deskk is revenue left on the table.
We are looking for hotels ready to run a pilot, pre-seed investors who see the size of this market, and mentors who know hospitality from the inside. If that's you, let's talk.